A Word about Service Fees: In recommending and providing travel services in each of our destinations, Green Heritage Tours reserves accommodations and other services through locally-based tour operators with the appropriate local influence. Green Heritage Tours' policy is to ensure that reservations are honored and, in the event that there is an overbooking, comparable accommodations or travel services are provided. This policy necessitates service fees, especially in cases when marginal commissions earned from such reservations do not cover the overhead costs of confirming, processing, and pre-paying services. These costs include all telecommunication costs, international bank transactions, and all sundry disbursements. This policy is reflected in the ultimate price paid by clients for accommodations and travel services. Therefore if there are any price disparities between the published accommodation and tour rates, Green Heritage Tours will not accept any claims for any price disparities, once the tour proposal and quotation has been accepted and prepaid by clients, and/or their agent.
Terms & Conditions & Special Information: Your travel and/or tour arrangements provided by Green Heritage Tours (GHT) are subject to all the terms and conditions set forth in this statement. Please read this entire statement as carefully as possible.
Reservation and Payments: A Deposit of $150 per person is required to activate a reservation. Balance is due 60 days prior to departure. Bookings taken within 59 days of travel date require the same initial activation deposit, and balance will be due upon confirmation. Due to the popularity of the destination(s), the small size of some boutique hotels, inns, lodges and vessels, and during certain holiday periods, additional deposits and/or payments may be required to continue holding the confirmed space, if so, you will be notified accordingly. For travel during December 1 - January 15 final payment may be due 90 days prior. Your credit card payments will be processed and collected by International Travel Institute (ITI).
Baggage: On sight-seeing vehicles and light aircraft, one suitcase per person is allowed (25 lbs per person). Green Heritage Tours accepts no liability for loss or damage to luggage; this is the traveler's responsibility. Luggage insurance is strongly recommended; please ask for details.
Entry Requirements: U.S. citizens must carry a valid U.S. issued Passport to travel to Belize, Guatemala, Costa Rica, Panama, Ecuador, and Peru. Citizens of other countries are required to check with local consulates. GHT is not responsible for denied boarding.
Cancellations and Refunds: If you cancel your reservation, your right to a refund is limited. The following fees will apply in addition to the suppliers' fees and/or penalties, if any. Sixty days or more prior to travel date: $150 per person; 59 to 30 days prior to travel date: $200 per person; 50% of the total package price 29 to 15 days from travel dates. Cancellations made within 14 days of travel date are non-refundable. NO REFUNDS FOR UNUSED SERVICES. Green Heritage Tours reserves the right to charge an administrative fee of $100 minimum for processing any refunds occurring due to extenuating circumstances. Cancellation insurance is strongly recommended; please ask for details.
Changes, Fees & Costs: Once services are confirmed, if you change any of the components of your booking, a $10 per component fee will be assessed. Any changes made to the itinerary by the passenger once the trip has commenced are the sole responsibility of the passenger and there will be no refunds for unused services.
Not Included: Vehicle rental insurance (unless indicated) and security deposit, passport and/or visa fees, international departure taxes and local airport taxes. Items of a personal nature, such as tips (except where specified), excess baggage charges, food and beverages (except where indicated), and any other charges in excess of those covered by the prepaid package.
Other Important Information: Prices are subject to change without prior notice. Rooms and Cabins are standard Run-of-the-House Basis unless otherwise indicated. Triples and Children use existing beds. Extra Bed Charges may apply. Some prices are not necessarily the same as those posted by some establishments. In some cases a service charge has been added to cover our operation. We accept no responsibility for losses or expenses caused by delays or changes to schedules by the airlines and/or other transportation suppliers. We further decline responsibility for losses or accidental expenses incurred as a result of defaults, sickness, weather conditions, strikes, war, riots, insurrections or other such similar causes. These losses and/or expenses are the responsibility of the traveler. No refunds for unused services. The operator and its representatives and/or suppliers reserve the right to decline to accept or retain any person as a tour passenger should such person's health or mental condition or physical infirmity or general deportment, impede the operation of the tour or the rights or welfare or enjoyment of the other tour passengers, in which case a refund for unused land services is the limit of Green Heritage Tour's liability.
Responsibility: GREEN HERITAGE TOURS, INC. is a Destination Management Company and supplier-appointed tour operator. We make arrangements with cruise lines, airlines, hotels, and other independent parties to provide you with the travel services you purchase. These parties are independent suppliers over whom we have no direct control. We are responsible to you for all services and accommodations offered which are under the direct control of GHT. However in the absence of negligence on our part we are not responsible for any claims, losses, damages, costs, or expenses arising out of injury, accident or death; damage or delay of baggage or other property; or delay, inconvenience, loss of enjoyment, distress or frustration, whether physical or mental arising from (1) the act or omission of any party other than GHT or its employees; (2) mechanical breakdown, government actions, weather or other factors beyond our control; (3) failure to obtain documents, passports, visas and health certificates valid through the date of reentry, when required, in which case a cancellation charge will be assessed; (4) failure to follow instructions including but not limited to check-in and check-out times and baggage handling; (5) cancellation or change for any reason in travel services offered; and (6) medical or health problems or physical disabilities.
GHT reserves the right to cancel or alter the travel services at its discretion except as otherwise noted herein. In the event of change, complete cancellation by GHT, we shall refund all monies paid to us. No agent, employee, or representative of GHT or any person whose services are used by GHT has the authority to alter, modify or waive any of the provisions herein.
Travelers choosing to participate in these vacation programs do so at their own risk. GHT is not to be held responsible for injuries, damage expenses and/or costs resulting from accidents or accidental death while participating in these vacation programs. Travelers have been directed to read these disclaimers.
SERVICE PAYMENT INFORMATION: Payments for services rendered by Green Heritage Tours can be done by:
Check payable to Green Heritage Tours
Credit and Debit Cards:
· American Express
· Discover
· Master Card
· Visa
