TERMS & CONDITIONS & SPECIAL INFORMATION

A Word about Service Fees

In recommending and providing travel services in each of our destinations, Green Heritage Tours reserves accommodations and other services through locally-based tour operators with the appropriate local influence. Green Heritage Tour’s policy is to ensure that reservations are honored and, in the event that there is an overbooking, comparable accommodations or travel services are provided. This policy

necessitates service fees, especially in cases when marginal commissions earned from such reservations do not cover the overhead costs of confirming, processing, and pre-paying services. These costs include all telecommunication costs, international bank transactions, and all sundry disbursements. This policy is reflected in the ultimate price paid by clients for accommodations and travel services. Therefore if there are any price disparities between the published accommodation and tour rates, Green Heritage Tours will not accept any claims for any price disparities, once the tour proposal and quotation has been accepted and prepaid by clients, and/or their agent.

Terms & Conditions & Special Information

Your travel and/or tour arrangements provided by Green Heritage Tours (GHT) are subject to all the terms and conditions set forth in this statement. Please read this entire statement as carefully as possible .

Reservation and Payments

A Deposit of $150 per person is required to activate a reservation. Balance is due 60 days prior to departure. Bookings taken within 30 days of travel date require the same initial activation deposit, and balance will be due upon confirmation. Due to the popularity of the destination(s), the small size of some boutique hotels, inn and lodges, and during certain holiday periods, additional deposits and/or payments may be required to continue holding the confirmed space, if so, you will notified accordingly. For travel during December 1 - January 15 final payment is due 60 days prior.

Baggage

On sight-seeing vehicles and light aircraft, one suitcase per person is allowed (25 lbs. per person). Green Heritage Tours accepts no liability for loss or damage to luggage; this is the traveler’s responsibility.

Entry Requirements

Passengers must carry valid Passport to travel to Costa Rica . We can not assume responsibility for denied boarding.

Cancellations and Refunds

If you cancel your reservation, your right to a refund is limited. The following fees will apply in addition to any supplier fees or penalties. 30 days or more prior to travel date: $50 per person; 29 to 15 days prior to travel date: $100 per person. 50% of the total package price 14 to 7 days from travel date.

Cancellations made within 7 days of travel date are non-refundable. Refunds must be requested in writing and received within 30 days of return. All appropriate receipts and documents must accompany the refund request. NO REFUNDS FOR UNUSED SERVICES. Green Heritage Tours reserves the right to charge an administrative fee of $50 minimum for processing any refunds occurring due to extenuating circumstances.

Changes, Fees & Costs

Any changes made to the itinerary by the passenger once the trip has commenced are the sole responsibility of the passenger. No refunds for unused services .

Not Included

Vehicle insurance (unless indicated) and security deposit, passport and/ or visa fees, international departure taxes and local airport taxes. Items of a personal nature, such as tips (except where specified), excess baggage charges, food and beverages (except where indicated), and any other charges in excess of those covered by the prepaid package.

Other Important Information

Prices are based on tariffs and exchange rates as of August 1, 2004 and are subject to change without prior notice. Rooms are standard Run-of-the-House Basis unless otherwise indicated. Triples and Children use existing beds. Extra Bed Charges may apply. Due to poor road conditions we do not encourage car rentals, we can not and will not be responsible for damages to vehicles, personal injuries, accidental death, and damages to third parties, renters assume any and all liabilities in connection with vehicle rentals. Some prices shown here are not necessarily the same as those posted by some establishments. In some cases a service charge has been added to cover our operation.

We accept no responsibility for losses or expenses caused by delays or changes to schedules by the airlines and/or other transportation suppliers. We further decline responsibility for losses or accidental expenses incurred as a result of defaults, sickness, weather conditions, strikes, war, riots, insurrections or other such similar causes. These losses and/or expenses are the responsibility of the traveler. No refunds for unused services. The operator and its representatives and/or suppliers reserve the right to decline to accept or retain any person as a tour passenger should such person's health or mental condition or physical infirmity or general deportment, impede the operation of the tour or the rights or welfare or enjoyment of the other tour passengers, in which case a refund for unused land services is the limit of Green Heritage Tour’s liability.

Responsibility

GREEN HERITAGE TOURS is a certified and authorized tour operator. We make arrangements with airlines, hotels, and other independent parties to provide you with the travel services you purchase. These parties are independent suppliers over whom we have no direct control. We are responsible to you for all services and accommodations offered which are under the direct control of GHT.

However in the absence of negligence on our part we are not responsible for any claims, losses, damages, costs, or expenses arising out of injury, accident or death; damage or delay of baggage or other property; or delay, inconvenience, loss of enjoyment, distress or frustration, whether physical or mental arising from (1) the act or omission of any party other than GHT or its employees; (2) mechanical breakdown, government actions, weather or other factors beyond our control; (3) failure to obtain documents, passports, visas and health certificates valid through the date of reentry, when required, in which case a cancellation charge will be assessed; (4) failure to follow instructions including but not limited to check-in and check-out times and baggage handling; (5) cancellation or change for any reason in travel services offered; and (6) medical or health problems or physical disabilities.

GHT reserves the right to cancel or alter the travel services at its discretion except as otherwise noted herein. In the event of change, complete cancellation by GHT, we shall refund all monies paid to us. No agent, employee, or representative of GHT or any person whose services are used by GHT has the authority to alter, modify or waive any of the provisions herein.

Travelers choosing to participate in these vacation programs do so at their own risk. GHT is not to be held responsible for injuries, damage expenses and/or costs resulting from accidents or accidental death while participating in these vacation programs. Travelers have been directed to read these disclaimers.

SERVICE PAYMENT INFORMATION

Payments for services rendered by Green Heritage Tours can be done by:

Direct Deposit By Wire Transfer to our Miami, Florida Bank Account in the United States :

TERRABANK N.A 3191 Coral Way PH1 Miami, Florida 33145 ABA 066012333 Credit to: Banca Promérica , S.A. Account: 508450340000 For further credit to: Agencia de Viajes Herencia Verde, S.A. Account Number: 508450341214

Check Payments to Our Mail Forwarding Address in the United States

Courier Document Delivery